Case studies
As specialists in loss adjusting, Reck & Co. deals with transport damages daily across the widest range of industries. Often, the circumstances of the loss are deceptive or far from obvious at first glance. In this case, we offer detective work to review the evidence and help our clients assert their rights. There are also cases which follow an established pattern, where we can draw on our years of experience to offer our clients solution-oriented models for loss prevention or time-saving claims settlement. This page shows you real-life case studies based on our extensive range of professional practice.
Customised concept for avoiding transport loss
A leading Swiss transport insurer we have been associated with for years approached us for assistance in 2006 as a division of a globally active holding company they served had suffered three unusual losses in the high six-figure range within a one-year period.
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How loss prevention can save an insurance policy
We were asked for support in 2006 by a leading Swiss transport insurer, which has been with us for a long time, as three extraordinary claims with a high six-digit figure had occurred within a year in a business line of a serviced, globally operating holding company.
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Liability in the event of violations of the ban on stacking
The sender instructed the carrier with the transport of products for blood collection and transfusion from Germany to Austria.
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Successful recovery from forwarding agent for wet container goods
This was about a shipment of two containers of paper rolls from Hamburg to Portugal by sea. While at sea the paper rolls stored upright in one of the containers became waterlogged from below, so that the paper cores deformed and brought only scrap value.
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Successful recovery despite arson by unknown criminals
Our principal assigned a carrier with the transport of 19 Pallets of polymer products by truck from Belgium to Poland, therefore a transport according to CMR convention. Two unknown persons forced their way onto the property and committed arson on the truck.
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Claim for recovery in the event of excess temperature for pharmaceutical products
The sender loaded 800 kg of temperature-sensitive pharmaceutical products in five envirotainers (air cargo refrigerated containers with active temperature control).
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Automated database for efficient recovery processing
Mass merchandise and bulk business isn’t limited to consumer goods – you find it in recovery as well. Naturally, every claim has to be treated individually, and every claim is different.
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Hail – handling a major loss
Severe hail storms hit parts of Europe in the summer of 2019. Our team was tasked with providing services for OEM’s hail damaged brand new vehicles at dealer compound but also for two major events in southern Germany and Spain.
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MSC Zoe casualty
On 2 January ’19, the MSC ZOE encountered heavy weather whilst en route from Sines, Portugal to Bremerhaven, Germany.
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